Refund policy
At Zist Zari, we’re dedicated to ensuring you’re delighted with your purchase. However, if for any reason you’re not completely satisfied, we offer a hassle-free return process.
1. Eligibility for Returns
- You may return items within 30 days of receiving your order for a refund.
- Items must be in their original condition and packaging to qualify for a return.
2. Return Shipping
- Please note that returns must be initiated at your own cost.
- Shipping fees are non-refundable, so only the product cost will be refunded once your return is processed.
3. Return Process
- Contact us at support@zistzari.com with your order number and reason for return.
- Once we receive and inspect your return, we’ll process the refund to your original payment method promptly.
4. Damaged or Defective Items
- If your item arrives damaged or defective, please reach out within 7 days of receiving the order with a photo for prompt assistance.
For any questions or help with your return, our customer support team is here for you at support@zistzari.com. Your satisfaction is our priority.