Terms of service

Terms and Conditions

1. Custom Design Requirements
   For all custom designs, we require clear and proper pictures to accurately capture your vision. This is essential to ensure that the final product meets your expectations.

2. Order Completion Timeline
   Please allow 2-3 weeks for the completion of your order. Each piece is handcrafted from scratch, and we take the time necessary to ensure exceptional quality in every detail.

3. Experienced Craftsmanship
   Our team consists of highly experienced artisans dedicated to handcrafting each item with precision and care. You can trust that your custom piece will be made with the utmost skill and attention to detail.

4. Fabric and Embroidery Samples
   Before we begin production, we will provide you with samples of the fabric color and embroidery design for your approval. This ensures that all aspects align with your preferences and expectations.

5. Communication and Approval
   We value open communication and will keep you informed throughout the design process. Your satisfaction is our priority, and we encourage you to provide feedback at any stage.